This is a list of the events I will be speaking and participating in in the following months.

 

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September 2018

Book Launch: 100 Practical Ways to Improve Customer Experience

4 September @ 6:00 pm - 9:00 pm
100 Practical Ways to Improve Customer Experience book cover

On September 4, Martin will be holding the official launch of his first book, 100 Practical Ways to Improve Customer Experience. …

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Ecommerce Expo London

27 September @ 8:00 am - 5:00 pm
Olympia, London, Hammersmith Rd, Hammersmith, London W14 8UX United Kingdom + Google Map

Martin will be attending the Ecommerce Expo this year, held at the Olympia London on 26-27th September.   At the…

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October 2018

Melbourne Book Launch: 100 Practical Ways to Improve Customer Experience

2 October @ 6:00 pm - 8:30 pm

Martin will be attending the Melbourne book launch of 100 Practical Ways to Improve Customer Experience on 2nd October.   The launch…

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Sydney Book Launch: 100 Practical Ways to Improve Customer Experience

3 October @ 6:30 pm - 8:00 pm

Martin will be attending the Sydney book launch of 100 Practical Ways to Improve Customer Experience on 3rd October. The launch will…

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Yext Onward ’18: Customer-centric Transformation in a World of Disruption

24 October @ 3:00 pm - 4:30 pm

Martin will be conducting a session at the Yext Onward '18 event in New York on 24th October. The title of the session is 'Customer-centric Transformation in a World of Disruption', and will focus on how all consumer-facing verticals can transform their businesses, putting the customer is at the heart of everything they do.

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